General

1. These terms and conditions will only govern sales by us unless we agree in writing to any variation.

2. No contract is made between us and a buyer until we accept their order and payment is received in full

Age Restriction

1. Age restrictions apply to some products we supply, by ordering these goods you are confirming that you are over 18 and that the person receiving the delivery is over 18.

Prices

1. Although every effort is made to keep prices up to date on our website, all prices and carriage charges are subject to change without prior notice.

Payment

1. Payment for goods to be dispatched will be paid in full before we dispatch the goods.

2. Payment methods will be via Paypal using credit/debit cards or your own paypal account.

Delivery

1. All delivery dates quoted are estimates only and we are not responsible for any late deliveries.

2. We arrange our deliveries via UK Mail, Royal Mail or MyHermes at our discretion. Orders placed before 2pm, Monday to Friday will be dispatched same day. Orders placed after 2pm Friday, Saturday or Sunday will be dispatched Monday.

3. The risk in the goods will pass to you the buyer once delivered to their destination by our chosen courier.

4. All deliveries require a signature.

5. Without accepting any liability, we will pursue our carrier for any damage or shortage or loss of goods in transit, providing we and the carrier are notified in writing within 5 days after the date of dispatch. In all cases of obvious shortage or damage you the customer must sign the delvery notes as short or damaged.

Returns

1. If for any reason you decide to return goods that we have supplied correctly, they can be returned but must be unopened and in original condition and returned to us at your own cost. Once the goods have been received by us and checked a refund excluding any delivery charges will be issued.

2. If the goods are faulty, defective or incorrectly supplied by us we will arrange at our cost, a carrier to exchange the items.

Catalogue/Website

1. All information in catalogues and on our website can be changed without prior notice and we accept no liability for any inaccuracy in any published information.

2. It is the responsibility of the customer to ensure all products purchased are suitable for the intended end use.

Guarantee, Extent of liability

We offer a one year guarantee on all Hand Tools supplied on our website. The buyer will have no claim under this guarantee unless in writing as soon as the defect is noticed and no attempt is made to rectify the defect.

2. The buyer is solely responsible for ensuring the purchased goods are fit for purpose and used correctly.

Privacy Policy

1. We send marketing emails to available email addresses, but if you wish not to receive these emails you can opt out at anytime by sending a return email to burbridgetimber@btinternet.com saying 'STOP EMAIL'

2. wg-burbridgeshop.co.uk does not sell, distribute or disclose any information about you or your usage of our site. All payments are dealt with by Paypal and we have no access to your payment details only the value paid.

Cookies

1. How we use Cookies

Cookie are small text files that are stored on your computer when you visit our website.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This website will remember what is in your shopping basket, remember where you are in the order process, remember that you are logged in and that your session is secure and you need to be logged in to complete your order.

The following are not strictly necessary, but are required to provide you with the best experience (anonymously).

This website will track the pages you visit using Google Analytics

This website will allow you to share pages with social network Facebook and Twitter

This website will not share any personal information with third parties

This website has no access to card payment detail as we use Paypal to collect monies. 

Ownership of Goods

1. The ownership of goods remains with us until full payment has been received from the buyer.

Health & Safety

1. The buyer must insure all information supplied on our website and with the goods are made available to anyone using the goods to ensure their safe use.

Force Majeure

1. We shall be under no liability for any delay in carrying out or for the non performance of any of our obligations under these terms & conditions caused by any circumstances including but not limited to war, riot, accident, fire, store, flood, industrial dispute and supplies of labour beyond our strict control.

Law

1. These terms and conditions will be governed by English Law and any disputes will be dealt with by the English Courts